Some older people struggle to learn digital technology and report having not much confidence when it comes to using it. Yet, for those who persevere, the rewards can be plentiful: completing tasks more easily, communicating more effectively, increased independence, and a sense of achievement. People have developed different strategies for overcoming or confronting the obstacles to learning to navigate the digital world. Some take it on as a personal challenge and use instruction manuals or just learn by trial and error. Others view digital technology as a collective endeavor, asking friends and family to help. This strategy is the most successful and has the added benefit of fostering interaction with others. In some places, when people don’t have their own network to support them, they can get help for non-profits, like AGE UK where digital champions can help older people master digital technology.

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