Rizwan Javed, 30, in East London works for the MTR Elizabeth Line at Ealing Broadway Station in London. He won the Samaritans Lifesaver Award in 2018, an award which recognizes people who have used their listening and talking skills to save lives. The 30-year-old completed the Samaritans' Managing Suicidal Contacts training course in 2015. The course trains rail staff with the skills to help someone at risk of suicide on the railway. Rizwan said winning the award was "overwhelming." "It's a symbol of all the hard work of, not only myself, but colleagues and the Samaritans. It reminds me I can do better. It doesn't stop here -- the journey continues," he said.