Sheryl Pardo was preoccupied with one fact as she boarded her flight; this would be the last time she saw her mother. A surprise awaited her as she learned she was the only passenger on the plane because of the coronavirus pandemic. She met Jessica and Dion, two flight attendants who turned her trip into something to remember in a good way. The American Airlines flight attendants bumped her up to first class and addressed her personally over the loudspeaker. Pardo spent the flight telling them about her mom and the loving, get-things-done person she was. "I think in moments like this the pain of losing your mom is exacerbated by being in this frightening time," Pardo told CNN. "Other people's kindness is what's going to get us to through this."

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