Instead of choosing just to walk past the homeless man living outside their building, Randi and John got to know Franklin. They learned how kind and smart he was and wanted to know more about his story. Digging deeper, they discovered that Franklin hadn’t seen his family for 20 years and all he wanted was to be reunited with them. John and Randi searched the internet, and John was able to find a phone number to a family member. Upon making the initial call to Franklin’s family, Randi and John learned that they had been looking for him too. His family was so excited they said they would get on a plane as soon as possible. Randi and John’s willingness to get to know their homeless neighbor was life-changing, both for him and for them.